Any questions about My B. Braun?
In this help and FAQ area you will find answers to most commonly asked questions and troubleshooting tips.
General
What is My B. Braun?
In the corporate philosophy "Sharing Expertise" is a promise from B. Braun to customers and colleagues to share medical knowledge and expertise for the benefit of health worldwide.
Inspired of this My B. Braun is a secured platform for sharing information with our business partners.
What are the benefits of My B. Braun?
My B. Braun is your personalized area within the B. Braun website. As a registered user you can make use of many additional functions and information which make your web surfing experience safe and enjoyable. With My B. Braun you can manage your personal data in a comfortable way and you have access to various applications.
Who is the provider of My B. Braun?
The provider of My B. Braun is B. Braun Melsungen AG, located in Melsungen, Germany.
Who is the target group?
Target groups are customers, suppliers, technicians, medical users and business partners.
How can I contact the My B. Braun Support-Team?
B. Braun Melsungen AG
Corporate Communications
Todi Allee
34212 Melsungen (Germany)
My B. Braun Service German office times
Monday to Friday
E-mail: mybbraun@bbraun.com
How can I delete my account?
You just need to write an email to our service team via mybbraun@bbraun.com. After deletion of the account, you will get a confirmation with separate mail.
Username
What is my username?
The username for starting My B. Braun is your access to tailored information, documents and applications. With entering the username in combination with your personal password on the log in screen we are able to verify your account and accesses.
You are a customer, business partner or medical professional using our products?
Your username is your email address.
You are a B. Braun employee?
Kindly use your regular login credentials which already allows you access to our internal company network.
Registration & Login
Who can register?
Registration to My B. Braun is restricted to persons acting in pursuance of a trade, being self-employed or employed with either of these occupational groups within medical business.
Users are requested to authenticate themselves with a user name and a password which they enter on registration.
Do I need to pay for access?
No - the usage of My B. Braun is free of charge.
How can I register?
For registration you only need a few minutes.
- Click the "Register" button in the My B. Braun flyout menu on top of the website.
- On the following page you are requested to fill in your personal data.
- In addition you need to accept the terms of use and data policy statements for finalizing your registration process.
Which data are requested from me
For registration we need several fundamental information which are marked as mandatory fields within the registration template. By using these basic data My B. Braun verifies your account for offering specified services.
Mandatory fields are:
- first name, name
- e-mail address
- business address
How can I login?
You can directly type in your credentials in the login fields of the My B. Braun flyout menu (you can find the My B. Braun flyout menu in the grey meta navigation on top of the website). Another way to login to My B. Braun is to use the login and rregistration page (e.g. https://www.bbraun.com/mybbraun). On the login page you are requested to fill in your username and personal password.
I forgot my password - what can I do?
In case you forgot your personal password you just need to click on password reset on the flyout menu of My B. Braun (you can find the My B. Braun flyout menu in the grey meta navigation on top of the website).
On the following page you are requested to fill in your username (your e-mail address) and activate the password reset process.
After that you receive a separate e-mail and you are asked to set your new password by clicking the password reset link.
Personal Data
Are my personal data safe?
The protection and the responsible use of your personal information are our highest priority.
How can I change my personal data?
If you are logged in, you can edit your profile right above under "My Profile".
How can I change my password?
For being able to change your password, please login first and choose "My Profile".
Information for B. Braun employees
Registration and Login
For employees of the entire B. Braun group there is a modified registration process installed for full access to My B. Braun.
You are an employee? Please note the following information:
Because of your access to the companies networks you already have a B. Braun related username which you use for daily business.
This username and password (Windows credentials) is also valid for the registration and enrollment into My B. Braun and as employee you have an extended internal view of the services that we offer to our business partners in terms of Sharing Expertise.
In addition there are information in My B. Braun that only you can see as an employee, even if you sign up outside of the B. Braun network via the internet.
Contact
You have more questions?
Your question is not included? Please address questions to our team via mybbraun@bbraun.com.